Welcome to the [Energy Made Simple]’s privacy notice.
This privacy notice provides information on how [Energy Made Simple] collects and processes your personal data when you visit our website.
It is important that you read this privacy notice together with our website privacy policy which contains more detailed information about our data processing and can be accessed here.
Important information and who we are
Limited Company we the controller and responsible for your personal data.
Contact details
Our full details are: Energy Made Simple
Email address: admin@energymadesimple.co.uk
Postal address: Energy Made Simple, Novus Business Centre, Judson Rd, North West Industrial Estate, Peterlee SR8 2QJ
Telephone number: 0191 389 7312
The data we collect about you
We may collect, use, store and transfer different kinds of personal data about you as follows:
- name and job title
- contact information including email address
- demographic information such as postcode, preferences and interests
- other information relevant to customer surveys and/or offers
How we use your personal data
We will only use your personal data for the purpose for which we collected it which include the following:
- To register you as a new customer.
- To process and deliver your order.
- To manage your relationship with us.
- To enable you to participate in a prize draw, competition or complete a survey.
- To improve our website, products/services, marketing or customer relationships.
- To recommend products or services which may be of interest to you.
Your legal rights
Under certain circumstances, you have rights under data protection laws in relation to your personal data including the right to receive a copy of the personal data we hold about you and the right to make a complaint at any time to the Information Commissioner’s Office, the UK regulator for data protection issues (www.ico.org.uk).
Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
Further details
If you are looking for more information on how we process your personal data including on data security, data retention and lawful processing bases, please access our website privacy policy.
How we use cookies
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.